Return and Refund Policy
Thank you for shopping at Mangata Books. If you are not completely satisfied with your purchase we're here to help.
- You have 30 calendar days to return an item from the date you received it.
- To be eligible for a return, your item must be in the same condition that you received it.
- Your item must be accompanied by a corresponding purchase receipt or other proof of purchase, such as the payment record.
Once we receive your item, we will inspect it. We will notify you of the status of your return upon completion of our inspection, usually within 2 business days.
If your return is approved we will initiate a refund to your credit card (or original payment method). You will typically receive a credit card refund in 1 to 5 business days, depending on your card issuers refund policy. Other payment methods such as Paypal or eCheck may have longer refund processing periods.
You will be responsible for paying the shipping costs to return your item.
Shipping costs are non refundable. If your return is approved you will receive a refund for the amount you paid for the item excluding shipping costs.
To initiate a return, please contact us at:
Email: firstname.lastname@example.org (please included your order number in the email)
Phone: +1 206 430 6021 (please have your order number available)